CR
Charl R
1 reviews | Active since Apr 2016
20 Apr 2016, 16:43
Telkom LTE 50 GB DATA running out
Hi, we have a contract with Telkom for our LTE 50GB a month and for some reason we are running out of data at alarming speed. According to our data report from our server we only used 20.2GB from the 01/04/2016 to 20/04/2016 but we had to load another 20GB in the last 5 days. This doesn't make sense at all. We already changed the router and sim card but the problem is still ongoing. The closer we get to the end of the month the more data is gone, now almost to 4-5GB a day. Tried to phone Telkom but no one has any answer to our problem.
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Replies (1)Telkom's replyOfficial
20 Apr 2016, 21:29Hello NICDAM,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM225820
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM225820
Regards
Telkom Social Media Team
Telkom's reply20 Apr 2016, 21:29
Official
Hello NICDAM,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM225820
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM225820
Regards
Telkom Social Media Team
