JL
Juan L

1 reviews | Active since May 2013

11 Jan 2016, 10:03

Telkom LTE

So on the 6th of December I app**** for the uncapped LTE it took Telkom 1 month to deliver the goods I now have all the equipment but my Sim card is not activated I have phoned Telkom on 6 different numbers and every department tells me that they cant activate my sim as it was an online deal and I must phone a different number I have now phoned all the numbers and still no help.<br> <br> 5 days and my sim is still not activated.

0
Replies (1)
Telkom
Telkom's reply11 Jan 2016, 10:14
Official
Hello DJjuanSA,

On behalf of TelkomSA we would like to wish you a happy birthday.

Please be assured that this matter has been escalated to our Sales Team for assistance with sim activation.
Your reference number is SM185703.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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Best regards,