1 reviews | Active since Nov 2014
Telkom LTE
<p>I have been a telkom LTE user for more than a year getting good download speeds of up to 25mbs dropping to 18 in peak hours. It is now so bad that I get as low as 1mbs in peak time. Obviously their network is overloaded so I do not know why I pay R1000/mont?? I can just as well get ADSL for half the the price. I called them and case was reported ********** 4. Can someone that knows what they doing either cancel my contract and give me internet that actually works??!!</p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Morning
We would like to assist further, kindly provide us with the account details , affected number and physical address.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Morning
We would like to assist further, kindly provide us with the account details , affected number and physical address.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Number is ********** 533 and I stay in Avalon estate , Durbanville. I even purchased a new LTE modem thinking it would solve the issues but to no avail. Speeds are good off peak but that is of no use to me.
Number is ********** 533 and I stay in Avalon estate , Durbanville. I even purchased a new LTE modem thinking it would solve the issues but to no avail. Speeds are good off peak but that is of no use to me.
acc number is ********** 98
acc number is ********** 98
acc number is ***
acc number is ***
Number is *** and I stay in Avalon estate , Durbanville. I even purchased a new LTE modem thinking it would solve the issues but to no avail. Speeds are good off peak but that is of no use to me.
Number is *** and I stay in Avalon estate , Durbanville. I even purchased a new LTE modem thinking it would solve the issues but to no avail. Speeds are good off peak but that is of no use to me.
Good Morning,
Thank you for making contact with us.
Please be assured that we have sent your query to the Network Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Good Morning,
Thank you for making contact with us.
Please be assured that we have sent your query to the Network Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi , still no action from your side. I got a call and a few sms's saying my case is being investigated. What must I do now? Are you not interested to solve a client's issues? Must I forward this to someone else who can help?
Hi , still no action from your side. I got a call and a few sms's saying my case is being investigated. What must I do now? Are you not interested to solve a client's issues? Must I forward this to someone else who can help?
Just please cancel my LTE so that I can get internet that actually works!!!
Just please cancel my LTE so that I can get internet that actually works!!!
If you refuse to cancel , I will be forced to go to the CPA for advice
If you refuse to cancel , I will be forced to go to the CPA for advice