1 reviews | Active since Feb 2017

16 Feb 2017, 18:03

Telkom Lte

<p>I have had Telkom Lte for a couple of months. From the start net speeds were incredibly slow. Every now and then it would increase, allowing me to enjoy Netflix and other media at the speeds it is intended to be enjoyed, however these days where far and few between. I logged a call, and a technician came to my house, only to inform me that the tower could not handle the capacity. Thus my conclusion ,for the rate we pay relative to speed and service this product is a *******</p>

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Replies (3)
Telkom
Telkom's reply17 Feb 2017, 10:26
Official

Hello lourens-goosen-1

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply20 Feb 2017, 09:48
Official

Good Morning Lourens,

We have requested a Tech report from our Technical team.

Your query will be logged with our Network Team for further assistance, Feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

's update27 Feb 2017, 19:02
Reviewer Update

Today 27 Feb 2017 marks the 11th day of no response, despite the above replies from Telkom. Allthough I paid my R807 monthly subscription speeds are down to 500Kb/sec