MP
Magda P

1 reviews | Active since Feb 2017

04 Feb 2017, 09:09

Telkom LTE

<p>I aquired LTE for my business 3 weeks ago. I installed it but speed is <3. Phoned numerous times and transferred from one to the other. Went to Grove Mall where I bought it- no help. Went to telkom direct Hatfield- minimal help. They can't even inform me what the status of my ADSL line is - has it been cancelled or not- after more than 1 month!! So I have to pay LTE that is not working and ADSL. And this is a business contract!! </p>

0
Replies (3)
Telkom
Telkom's reply06 Feb 2017, 08:26
Official

Hello Loula1

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 Feb 2017, 11:44
Official

Hi Magda

We were unable to get hold of you, as the contact no provide does not exist on te mtn network.

Could you please respond to this post or email us with the affected no, contact details and email address. Our team will look into this.

Regards

Igsaan

Telkom Social media team

Best regards,

Telkom
Telkom's reply19 Feb 2017, 16:20
Official

Dear customer,

May you kindly advise which of the below numbers is the affected number, our system indicated that both numbers *** / ***.

Kind regards

Telkom Social Media

^IL

Best regards,