TELKOM LTE

<p>I am a current customer of Telkom LTE.</p> <p>I called an agent to upgrade my service to the uncapped package as per their promo.</p> <p>I was told that I am unable to upgrade because the uncapped was sold out in my area??</p> <p>LTE can be used anywhere, how does my area determine if I can get uncapped or not.</p> <p>If my area was not sold out would that have meant that I am only able to use the service in that area even though the whole point of LTE is mobility.</p> <p> </p> <p>Dont advertise you have a service if you cannot sell it, especially to existing customer who ALREADY have LTE and just wish to upgrade their packages.</p> <p> </p> <p>Post that when I wished to cancel the entire the service I was told no one could help me and I have to go into a store with a certified copy or my ID to cancel. Funny how when I wanted to give you my money you never needed a certified copy of my ID.</p> <p> </p> <p>Telkom service is terrible. Dont bother with them. Also their adverts are not true representations of what they offer.</p>