Telkom LTE
<p>This nitesurfer bundles does not kick in.</p> <p> </p> <p>I have a 30gb LTE bundle and by yesterday I was out of data.</p> <p>On the website it said Ogb day data but 29gb of nitesurfer...</p> <p> </p> <p>On asking for a ibemised bill and my own calculations I used 3gb of day data and 31gb of nightsurfer.</p> <p> </p> <p>I do not understand it as the consultant over the phone said i need authorisation every day to use this?????</p> <p> </p> <p>Really!!!</p>
Hello willie-volschenk
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Noleen
Telkom Social Media Team.
Best regards,
Hello willie-volschenk
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Willie,
As per our telephonic conversation, we will call back later.
You don't need authorization to use your night, you need to be under Telkom coverage. There is no abnormal data usage as per system.
Should you have further queries, feel free to contact us on ***.
Enjoy your day!
Regards,
Joshua
Telkom Social Media Team
Best regards,
Hi Willie,
As per our telephonic conversation, we will call back later.
You don't need authorization to use your night, you need to be under Telkom coverage. There is no abnormal data usage as per system.
Should you have further queries, feel free to contact us on ***.
Enjoy your day!
Regards,
Joshua
Telkom Social Media Team
Best regards,