Telkom LTE 100GB per month contract

<p>I am on a Telkom LTE 100GB per month contract. I have signed a 24 month contract and am having the absolute worst experience with this product: IT JUST DOESN'T WORK!! This is the absolute reality (no exaggeration): EVERY SINGLE DAY between 6pm to 10pm the product is completely unusable: Even something as simple as web browsing doesn't work. There is clearly heave congestion on the network in my area during this time. Despite many complaints and promises on their part to escalate to their networks department, nothing has been done. I am at my wits end and don't know what to do anymore! This is a breach of their contract with me - as they are unable to deliver on the basics of the product: 6pm to 10pm is when I need to use the internet every day. And the product is unusable during that time. So essentially I'm paying R999 per month for something that's a dud. Unacceptable!!! TELKOM COME BACK TO ME WITH SOME ANSWERS PLEASE!!</p>