1 reviews | Active since Jan 2016
Telkom LTE 1 month down the line - still nothing
Hi there,<br> Sorry to harp on with this same complaint, but since my previous communication with you, still NOTHING.<br> I have since phoned Telkom another FOUR times <br> First Time - Your problem is being attended to, a technician will be in touch - NOTHING<br> Second Time - This call is costing you money, I will call you straight back - NOTHING<br> Third time - We appreciate this is now unacceptable, we will get a manager to phone you as soon as he comes out of his meeting...WE PROMISE! - NOTHING<br> Fourth time - I am forwarding this to a technical manager who will phone you IMMEDIATELY - guess what?..- NOTHING<br> This has now been ongoing since the middle of January. My case number is ***.<br> I am now at the end of my tether...is there NO ONE at Telkom who knows what the hell is going on?<br> No wonder they dont have a customer complaints number.<br> Your assistance would be greatly appreciated as I don't know what else to do
Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Regards,
Moenieb.
Telkom Social Media Team.
