Telkom loosing a client after being with them for ages. I could just not deal with Telkom any longer.

This relate to a home account we have with Telkom for 3 years, among other i have had for years longer. After 2 years, our contract came to an end, and Telkom called me to ask if I would consider a fiber optic unlimited 10meg option. We said we are, but instead of a 10meg fibre they gave me a new ADSL contract because fiber was not yet ready at our location. For 6 month I struggled to tell telkom that I have not requested a new ADSL contract, that I would rather stick with the old agreement until such time fiber is ready. This never materialized. last week Thursday Telkom marketing called me saying fiber is now available. I said i am interested, and fiber installation is now due to be installed 31 July. In the mean time errors were returned on my mail account requesting new password. After calling the service desk for a new password, they indicated my account is not active. they activated it in the mean time, but telkom has deleted all 3 years of mail history. I have 2 business accounts and this home account with Telkom. If it is this easy for Telkom to delete accounts and make a mess of simple agreements, how on earth can i trust them with my other accounts? The risk of loosing business mails is now a real and present danger. I have came to the conclusion that all the warnings i have received from friends and colleagues about Telkom are all in fact real. Please cancel all the fibre requests I have ordered until such time everything has been sorted. If Telkom is not able to timelessly revert all my lost mails back on the server, i will hastily and definitely cancel all and every agreement and service i have with Telkom. It is unprofessional the way Telkom has handled me as a client, even though I have been with them since ever, I have never not paid any thing due. I do not deserve this!