KE
Kian E
1 reviews | Active since May 2009
20 Apr 2016, 10:54
Telkom: Long delay even when issue is \escalated\""
***<br> <br> After numerous \escalations\" of my complaint by Telkom, I have yet to receive a call or message as to when my line will be activated. So I challenge Telkom to actually communicate with their clients... if there is an issue, let me know. If there is a delay, let me know. If Telkom is unable to provide me with this service, let me know... so I can cancel everything... as I dont want to pay for things I am not getting. Simple.<br> <br> "
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Telkom's replyOfficial
20 Apr 2016, 14:38Hello kian,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent feedback. We will provide further available updates as soon as possible. We do apologise for the delay.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent feedback. We will provide further available updates as soon as possible. We do apologise for the delay.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Telkom's reply20 Apr 2016, 14:38
Official
Hello kian,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent feedback. We will provide further available updates as soon as possible. We do apologise for the delay.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent feedback. We will provide further available updates as soon as possible. We do apologise for the delay.
Interaction ***
Regards
Keagan
Telkom Social Media Team