Telkom Loch Logan not very accommodating

I spend my Sunday morning in the loch logan branch trying to open a new contract since I am porting from another network. I gave Telkom my proof of adress, ID copy, payslip and bank statement. The problem is that I only have 1 month bank statements from my current bank, since I recently switched banks. I offered to provide my old bank statements from the previous bank in conjunction with the 1 month statement from my new bank, but they did not even try to accommodate me. Although very friendly, they simply handed back my documents and told me to return in 2 months when I have 3 months of bank statements. I would still like a telkom mobile contract, and if they can accommodate me I would provide all needed documents. I just feel that the waste of my time is unnecessary, since Cell C immediately offered to help me if i provide both bank statements. If Telkom does not reach out to me I will be forced to chose another network as I am not spending 2 months without a phone.