Telkom living up to their reputation

<p>I use a Telkom line for my home/business adsl, though I have a different ISP. This week my phone line was suddenly suspended wothout warning. I phoned Telkom and they immediately reconnected me, as there was no reason to suspend.</p> <p>The next day it was suspended again! Same story, phone call and reconnection. Two days later - suspended again. Phone call, reconnection.</p> <p>Then it was suspended again. And for the past 3 days has remained so, despite R300 worth of cell phone air time spent on trying to resolve the ******** suspension.</p> <p> </p> <p>I now know that Telkom has erroneously placed me in a 'holding pool' even though nobody requested them to do so, and I have not requested them to move my adsl line to another ISP. Yesterday morning I was assured the mistake would be corrected and a manager would call me - NEITHER has happened!! I am STILL without internet due to no fault of my own, and I'm told by the technical department that no-one can help me till Monday!!!! I only watch tv via live streaming, thus I am forced to spend an entire weekend without any entertainment due to a Telkom MESS UP. </p> <p> </p> <p>How is this ok Telkom? I have never encountered worse incompetence.</p>