1 reviews | Active since Oct 2016

17 Oct 2016, 10:17

Telkom lives up to their reputation

<p>Words cannot begin to describe your customer service. They did try to put quite the number in the dictionary (inadequate, repulsive, arrogant, insolent we can sit here the whole day) but your HR deparment is responsible for your company's reputable customer satisfaction.</p> <p> </p> <p>Cancel the line ********** 092 (we have more downtime and fustration talking to clueless staff employed by this company). Should take you quite some time since the people you employ can't understand english let alone solve a problem.</p> <p> </p> <p>Willing to take legal action to get this matter resolved. </p>

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Replies (1)
's update27 Oct 2016, 08:50
Reviewer Update

This morning I phone to confirm what we discussed on our telephone conversation.

You had done nothing the line isn't even listed as cancellation account. This was the marketing team manager that phoned me. Do you just not have ears on the side of your head ?