1 reviews | Active since Aug 2017
Telkom lives up to being hopeless
<p>I am beyond annoyed with Telkom's inability to answer questions or get departments to do their job.</p> <p> </p> <p>I have been pushed from one department to the other. The outsourced contractors have been great, however the cable guys are just hopeless. After 6 weeks of waiting for them to just answer my question of- "when will you get around to replacing the faulty ADSL cable", the wait continues.</p> <p> </p> <p>Is there anyone in Telkom who can actually assist and get Bergvliet Cable/ Technical departmentto install my ADSL. If I could go with another provider- I would, but they there is no coverage in the area.</p>
Hello Launa,
Lets see if it can be sorted out eventually.
Hello Launa,
Lets see if it can be sorted out eventually.
Telkom rep**** saying they will look into the matter. That was efficient, lets see if the rest of the team I.E. their cable department in Bergvliet can actually do some work and get a cable installed. I will post a Telkom is shocking post every day until they fix it. Next is a print advert and website.
Telkom rep**** saying they will look into the matter. That was efficient, lets see if the rest of the team I.E. their cable department in Bergvliet can actually do some work and get a cable installed. I will post a Telkom is shocking post every day until they fix it. Next is a print advert and website.
So as promised, 6 days have gone by since I wrote on here and on two occasions Telkom has reponded. No with anything else but a reference number and on another occasion asking me to answer privately, but asking for my reference number etc. It seems that the useless Telkom strikes again and my ADSL fault is sitting in the Abyss they call Faults Department- this department headed up in Bergvliet by Billy,
TELKOM IS LIVING UP TO IT REPUTATION OF BEING AS USEFUL AS A CHOCOLATE TEA-POT.
So as promised, 6 days have gone by since I wrote on here and on two occasions Telkom has reponded. No with anything else but a reference number and on another occasion asking me to answer privately, but asking for my reference number etc. It seems that the useless Telkom strikes again and my ADSL fault is sitting in the Abyss they call Faults Department- this department headed up in Bergvliet by Billy,
TELKOM IS LIVING UP TO IT REPUTATION OF BEING AS USEFUL AS A CHOCOLATE TEA-POT.