Telkom LITvideo bundle

I am currently using Telkom mobile network. I recently purchased something called LIT video which on the screen prompts before purchasing says with LIT video you can watch Youtube,Google movies,Netflix SA Showmax.I downloaded the Netflix app and had to subscribe to it. The LIT video bundle costed me R231 and I had purchased R300 airtime so it was deducted with a remainder of R75 as I had some airtime. I began watching movies on Netflix and R75 airtime was used and not the bundle. When I called the Telkom customer service I was told Telkom had no longer allowed Netflix viewing with LIT video bundle. I called and was not using the app and asked why is the system then not updated so that people are not misled with this false adverti*****t. I was then placed on hold twice to speak to the manager and the response I got was the manager will call you back his busy. This is a customer service center where the customer has now got treated poorly and Telkom is now falsely advertising their products and with no mention of mebeimg reimbursed.