1 reviews | Active since Jul 2011
Telkom lisleading it’s customers
So I decided to do LTE cos it’s Supposed for be faster than ADSL. Checked if area covered, Telkom ad up 90 mbps. Go into Telkom store spoke in length to agent, advised that I won’t receive 90 mbps but I should receive better speeds( had 20 mbps Adsl line) also advise that he lives in an adjacent suburb and he get around 38 to 50 mbps. Signed up for a new contract. Not even a month into contract and already having problems! Mother buffer!!! Logged call and they send technician out to test my Adsl, no Telkom LTE! Then call Centre again and they advise to take router into store. Had router settings tested no problems and store logs a fault. 3 days later I log escalation query, another 3 days later another query, call today again and Bussi operator says she’ll escalate and someone will give me a call. Not acceptable!! Lightning fast internet speeds, I don’t think so I get faster speeds with Vodacom. Telkom fix my speed or cancel my contract!!
