TELKOM LINES HAVE NO SIGNAL

Took out a Telkom account in 2013, they told me I have good signal so I am good to have an account. 90% of the time my phone don't work. If I am not close to a Telkom shop or tower my phone has no signal. No outgoing calls and no incoming calls. I went to a shop to query this they told me I need to go onto this roaming package because they roam with MTN and that will work. Which I did, get another handset as well just not to know that they also renewed my contract again for two year without telling me. But I could live with that. Only if I can use my phone it would have helped. I now have four lines with Telkom which I cant use. My internet never wants to connect and 90% of the time my phone is off and cant make any calls. I always need to drive someweher to a mall to be able to use my phone or internet.<br> I went to the shop a month ago to send a technician out to come check the signal. Because they cant cancel my contract which I am paying for but its useless. Went back to the shop and ask them whats happening, so far no respons. In my complex there is 5 other Telkom users we cant get connected.