Telkom lines are down since December 2015

Firstly it's a mission to do any business with Telkom. I've spoken to so many people at the Call Centre to help me, still with no success!<br> <br> I got my ADSL line installed around October 2015 and intended using Mweb as my service provider for data. Telkom went and installed the telephone line but also bundled it with some data packages etc. I've spoken to 10 different people to cancel the data and only give me the line rental! Still not sorted out.<br> <br> Today I phoned and spoke to Billings/Accounts, who advised my dispute is still not actioned (since December), BUT that my line is still open and should be working. They transferred me to Tech Support who advised the cables have been ****** since December. <br> <br> Tech Support can't say what the progress is or when they expect to fix the cable theft? How's this supposed to help the consumer? If they can't give an estimate then it means nobody is working on the line repairs.<br> <br> All I need is for my lines to work again, because that's what we as the consumer is paying for... Otherwise refund me for the two months of no services received from Telkom.