SB
Sonnette B
1 reviews | Active since Feb 2015
27 Feb 2015, 14:08
Telkom Lines and Switchboard need repairing
Our Company Marisimo BEE, has been requesting repairs on 3 Telkom lines ***(cut by Telkom Tech) ***/7022(Very noisy lines-cable needs replacing). Main nr *** and I personally have been reporting these faults since September 2014. Technician visits, I get message to say it is repaired but NOTHING has been done. This has happened numerous times. Marisimo wants a credit on *** and ***/7022 as clients cannot reach us and cannot be heard on the faulty lines. Lack of service is affecting our client contact and income, as clients complain we do not answer our phones.<br> Your intervention will be appreciated as we are at our wits end with Telkom.
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Replies (1)Telkom's replyOfficial
02 Mar 2015, 19:25Hello Marisimo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93387.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93387.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply02 Mar 2015, 19:25
Official
Hello Marisimo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93387.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93387.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
