RH
Rinaldo H
1 reviews | Active since Feb 2017
02 May 2017, 13:50
Telkom Line Wrongly Installed
<p>I orderd the all inclusive adsl deal and they did not install a cable, but took the cable from another telkom user and now that user had his telephone line restored leaving me cabless and unable the connect to the internet. After a monthIheard around five different stories from telkom as to what the problem is and I cannot cancel my contract as it is fixed term. Pleas just fix my problem or switch me to a wireless uncapped solution for the sam price until my contract expires or problem is fixed as I urgently need the internet.</p>
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Telkom's replyOfficial
03 May 2017, 08:23Hello rrvh
Unfortunately we were not able to reach you on the contact number provided.
The fault is currently awaiting the dispatch of the next cable technician.
A copy of your post has been escalated to our assigners and their manager for their attention.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply03 May 2017, 08:23
Official
Hello rrvh
Unfortunately we were not able to reach you on the contact number provided.
The fault is currently awaiting the dispatch of the next cable technician.
A copy of your post has been escalated to our assigners and their manager for their attention.
Regards
Noleen
Telkom Social Media Team.
Best regards,