Telkom line useless

<p>Our telkom internet has not been working since end December 2016.</p> <p>Payment was made for January 2017 with a line that is still useless. </p> <p>It is now February 2017 </p> <p>The line is still not working and I will not pay again. Every second day I get a sms they working on the problem. They can back date the money I paid for a line that was not working. I did not use data that I paid for beCause the line is not working.</p> <p> </p> <p> </p> <p>Fix the problem</p> <p> </p> <p>Account</p> <p> ********** 18382</p> <p>Its</p>