Telkom Line Unusable 2 Months No Credit.

Hello. It's now been 2 months with the same issue line keeps dropping and irregular sync. Now what the techs do is a port recreate and tell you you are too far from the exchange. The line was running for over a year on 8.1mb now all of a sudden I'm too far. I have told them. Numerous times the line is getting wet when it rains there is a issue they need to send someone out to fix it. So all they do is close the fault and do a port recreate I am not getting this sorted out neither are they offering credit. I am at the point of canceling service as no one can help me. Please note the listed techs are useless and *********** as I have stated what the problem is on a partner for then to eat 2 months is a joke...