Telkom Line Transfer, like searching for hen's teeth!

<p>Wow, I know we complain about services in SA a lot, but Telkom is just TERRIBLE. I am forced to use Telkom in order to get access to a line to use the internet I use Afrihost because I refuse to use Telkom any more than I have to. Firstly the debit order didn't go off, so they want to charge me R200 for this. I phone (wait an hour on the line) and explain it has nothing to do with my bank account and that they need to make sure about the account numbers. Ok, so we fix that, next month same problem, on the phone again for nearly an hour and a half. I send them my bank account details with a statement showing them that there was over 60k in the account both times the order didn't go off! Happens a third month running, I cancel the debit order and go in to pay, now I have a R560 bill for some reason! I HAVE to use these guys. Now the next SAGA, I have to transfer my fixed line! I moved 200 meters away, there is a line installed already. I plugged in my router already, it works I just need the line transferred. I have logged this twice already, phoned 4 times. All I get is "yeah, we will call you when we transfer the line" FFS, how hard can it be to give me a timeline, can I contact someone else. If I could do fiber in my area and never work with Telkom again I would. Absolutely worst service EVER, useless! This is the first time I ever bother to complain online! TERRIBLE!</p>