MB
Mohammed B
1 reviews | Active since Jun 2020
25 Jun 2020, 11:19
Telkom line suspension
How does Telkom find it within themselvres to suspend lines due to an account being in arrears of +-R56 when they had received monthly payments of R1300 via stop-order. I do not have a problem with the suspension, the problem I have is with the charges of +-R1000 to reconnect the lines (3). How can they take +-R1000 for arrears of +-R56. Do they think money grows on trees. No wonder they are loosing clients by the day. As soon as the fibre is active in our area, I will be cancelling all Telkom services. It was only due to ADSL that we were still with them.
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Mohammed B's updateReviewer Update
25 Jun 2020, 11:31Also they have done this suspension without notifying or reminding us. The agent says they sent a notification on the 14 June but there is no such a reminder on my phone or email. I am seriously upset as this is not the 1st time. In these trying times no one has money to throw away. Telkom is just getting richer.
MB
Mohammed B's update25 Jun 2020, 11:31
Reviewer Update
Also they have done this suspension without notifying or reminding us. The agent says they sent a notification on the 14 June but there is no such a reminder on my phone or email. I am seriously upset as this is not the 1st time. In these trying times no one has money to throw away. Telkom is just getting richer.