Telkom Line suspended - Telkoms fault

I have a Telkom line for my business. My line is on a debit order to ensure prompt payments. <br> My account was more than what Telkom was willing to accept for their debit order payments and my line was cut without any warning. I also did not get a bill or any form of communication that my line will be cut. <br> <br> I immediately made payment at a Telkom branch in Herm**** yesterday the 7th of September 2015 , but my line is still not restored today 8th of September 2015. I made more than 20 calls to the Herm**** branch of which they picked up once and took a message. <br> <br> I also dealt with Mariza Basson (M), Service Representative Credit Management<br> Tel: ***, <br> She promises she send and email to Herm****, but she refuses to understand that the problem lies on Telkom side and that every minute my line is off i am loosing potential clients and business. She also refuses to assist getting the line active after a second day of my line being off even though I paid at a Telkom branch more than 24 hours ago. <br> <br> When I am trying to explain the importance of this line being on she got angry and lost her cool. <br> I expect better service and better assistance from a company I trust my business to.