Telkom line still not working properly

My previous complaint was partially solved, after Telkom sent a technician to my house without contacting me and arranging a time. It was through sheer luck that I had to collect documents from home when the tech arrived. Does Telkom think everybody is at home 24/7? My supposedly 10 Meg ADSL line is now operating at around 3 Meg speed. Still way of the 10 Meg speed I pay for. <br> <br> The tech installed a new cable from the telephone pole to my house. The ADSL line is at least working but now my normal line is dead.<br> <br> Really Telkom, partially correcting one problem and then creating a new problem? When can I expect my line to be operational again? And when can I expect the so-called 10 Meg line to work to capacity of 10 Meg that I pay for? If 10 Meg, as advertised by you, is not achievable, you should not advertise as such and should not charge accordingly. This is false advertising and ******** money out of my account. Reply please.