RS
RUAN S

1 reviews | Active since Oct 2015

23 Oct 2015, 11:25

Telkom Line still not installed

On the 6th I made a booking with Telkom to come to my house in Glen Marais and install a telephone line on the R206 package. At which point they asked me to fill our forms which I did the SAME DAY. <br> Then after many phone calls to them, the call center informed me that the line was booked for installation last week Wednesday, (14th October 2015). I waited the whole day, also called the call center but nothing was done, they would follow up but I was never called back. <br> <br> I am so frustrated, everyone I know, told me to stay away from Telkom but yet again, here I am, unhappy, able to pay, but still not able to go on the internet etc etc. I wanted to get this line for my parents as well, but can I trust telkom to not stuff my parents around like they do with me? <br> <br> Can someone, anyone give me urgent feedback on my line. I am also giving my fiances number as well as mine, so that you cannot say you did not get hold of us. <br> <br> Yolandi: ***<br> MINE: ***

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Replies (1)
Telkom
Telkom's reply23 Oct 2015, 15:02
Official
Hello RUAN_SMIT,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.

Your reference number is SM160361
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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