JH
Joe H

1 reviews | Active since Aug 2011

13 Dec 2017, 23:29

Telkom line relocation not done after 2 weeks.

Dear telkom,

i did inform you that i was moving 3 monts before I moved. But yet, no one has made contact with me to cone and setup my new line, and activate it.

but i see you guys are still billing me at the moment.

So please come and sort my line out, because I hate to pay for services I dont have setup, and creating disputes does not work.

Disputed only cause you to take an amount of one months invoice before putting it back on another months invoice.

So I will have to pay, eventually, so just come out, and get this line going please.

And while you are at it Telkom, please talk your ugly cousin Openserve that came to my house a week ago to install fiber and then left without completing the job.

Wonder how people who work at telkom live with themselves when they go to get services from other companies and get great service. I know I wouldn't be able to.

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Replies (1)
JH
Joe H's update29 Dec 2017, 17:17
Reviewer Update
Thank you for getting on this finally.