1 reviews | Active since Apr 2018
Telkom Line Relocation
Requested a fixed line relocation, two weeks later I got the call of the technician he is on his way. I got to my place to meet him, but seemed that he got lost and claimed that my address was incorrect after I was on the phone with him to guide him where to go. Waited half an hour and he never showed. Called Telkom sales department and they tell me my order has been cancelled. Have been on the phone for two weeks just to try another schedule date, and today I call and they tell me my order has been cancelled! Now I have to wait another 7 working days, just for the order to be resubmitted. This is the poorest customer service I have ever seen. Will not recommend Telkom to ANYONE!
Good Day
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Tumelo
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Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,