Telkom line put off after their fault

I waited from November until February for Telkom to deliver my products on the smart home package, but still I was billed for it, so for the past few months I did not pay the first three months account, only the last bill. Seeing that I have put in a dispute with Telkom already. Now Telkom has suspended my line and is threatening me with Legal action if I do not pay within 48 hours....R3700...**** you Telkom!!! I will take this case to the consumers protection agency, you can not expect me to pay for something that I did not have!!!! my application was approved on the 7th of November, the first delivery attempt was on the 24 of November, that is why the recipient was not home, 7 to 14 woking days was the promise, then because of that I had to wait until February and was told its my own fault....??