Telkom line out of order one week. No internet or

Telkom line out of order since Sunday 10 April. <br> . Reported it after phoning several times and waiting 30 - 50 minutes for consultants to answer the phone. <br> One week, 7 days and still no service and no feedback. When phoning twice to ask about progress, they told me no technicians to help me? I must pay for internet service but are without internet more than one week already. <br> But I can see on your reports Telkom has the most complaints so they do not care and there are no customer service.