Telkom line now DEAD again
<p>Soooooooooooo i complain about my slow speeds and dropped lines AGAIN....from Friday to Sunday i had intermitent internet at best. Yesterday my super slow speeds return, but at least i have internet. A technician rocks up this morning, fiddles, checks connections, leaves a device here, leaves for an hour(now been without internet for 2 hours), Comes back and tells me something about my line being crossed or connected somewhere else and the call centre needs to rectify it. I have now been sitting on my LTE connection(with Cell C as Telkom Mobile does not have coverage) for close to 3 and 1/2 hours with no end in sight and work to get done. Contact me immediately and rectify my now completely dead line, no phone OR ADSL now</p>
Service has been restored, but is 10-20% slower than it was before the technician was here. Now we can get back to the original query which was extremely low speeds. Please be kind enough to send a QUALIFIED technician to get my speed issues sorted on my BUSINESS line, and also confirm what compensation will be given for the 24 hours of interupted service that cost me a new sim card and additional data costs to keep my business online
Service has been restored, but is 10-20% slower than it was before the technician was here. Now we can get back to the original query which was extremely low speeds. Please be kind enough to send a QUALIFIED technician to get my speed issues sorted on my BUSINESS line, and also confirm what compensation will be given for the 24 hours of interupted service that cost me a new sim card and additional data costs to keep my business online
Just to follow up, another 24 hours has passed with a call from technical departmern, and nothing done about the ****py line. this morning the 2mb line is syncing between 0.3mb and 0.8mb.....seriously...less than 700m from me, clients can opt for 20mb, and i cannot have even 2mb....SORT IT OUT, beyond a joke, refund me for the pathetic excuse for a service that i have hd for 19 months since this ädsl line"was installed and rectify the conenction, and stop trying to offer me an LYE service that you cannot, Telkom Mobile has no coverage at my house(shocking i know)
Just to follow up, another 24 hours has passed with a call from technical departmern, and nothing done about the ****py line. this morning the 2mb line is syncing between 0.3mb and 0.8mb.....seriously...less than 700m from me, clients can opt for 20mb, and i cannot have even 2mb....SORT IT OUT, beyond a joke, refund me for the pathetic excuse for a service that i have hd for 19 months since this ädsl line"was installed and rectify the conenction, and stop trying to offer me an LYE service that you cannot, Telkom Mobile has no coverage at my house(shocking i know)
Another 24 hours and last night the line went down and has not come back up, not syncing at all. This is a business line and my son uses it to study online
Another 24 hours and last night the line went down and has not come back up, not syncing at all. This is a business line and my son uses it to study online