1 reviews | Active since Jun 2011
TELKOM LINE NOT INSTALLED FOR ALMOST 8 MONTHS
<p>On 23 Dec 2016 a lightning storm hit out our landline. I called Telkom in January and they said they would send someone to fix it but no one came. I kept calling and calling and nothing was resolved - no one helped me, no one assisted me. After six months i decided to cut the line and get a new line installed. On 1 June I paid for a new phone line and ADSL line. The telkom person I paid it to allocated it to the wrong account. Now two months later, I still dont have an installed line. It's been nearly 8 months and Telkom has messed me around, taken my money but no one has assisted me. Telkom is the worst at customer service, rude, apathetic call centre agents who dont help.</p>
Good day Kaye,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Kaye,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
