JW
Jolandi W

1 reviews | Active since Mar 2016

21 Mar 2016, 16:22

TELKOM LINE NOT FIXED

I am so despondent and really don't know where else to go. I logged a query with telkom in January already. Few escalations. Sent mail to ICASA, my external wires/lines must be repaired/replaced. Techn come out and say: mam we will be back just now - 3 days later...... Still waiting. Then Telkom phones me, lines are fixed - ja sure. I am paying for a service for past 4 months which i can't use. Seriously. Will they pay my medical bills. the moment i hear their name, my bp raise, getting palpitations. I honestly don't know where else to go???<br> reported on: Twitter, Hello peter, escalations, ICASA -...

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Replies (1)
Telkom
Telkom's reply21 Mar 2016, 17:22
Official
Hello Jj***11,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM206180

Regards
Hazel
Telkom Social Media Team