Telkom Line none existant

So for the past 2 weeks i have had no internet as my Telkom Line has been Dead , my ISP has been escalating the call for one of Telkom's Technicians to attend to their faulty equipment but nothing has been done in the past 2 weeks , yet Telkom will still bill me for the line i have that does not work .

Telkom's Service is literally so bad you actually don't know how they could do any worse .

their service is useless as well as their equipment , not to mention their billing is flawed as well so no wonder all the people who have a chance to move from Telkom jump at the opportunity .

as soon as fiber has been implemented in my area i will be glad to tell Telkom to go jump in a lake , to this day i have been with Telkom for about 8 years now and i still have not spoken to a Telkom technician who knows what he's doing or a call desk agent who knows what they are talking about .

i wonder how many more weeks my line will be dead before they decide to take a look at the problem .