1 reviews | Active since Jun 2016
Telkom line moving.
<p>I have app**** to get my telkom line moved in august, it is now the end of september and they have not moved it, claiming they showed up but nobody was home yet me and my wife were home at thise days as those were the dates we were given. Today a tech showed up to move our line, went into our house, came out, drove off without saying a word and never came back and no reason was given, when i called telkom, they told me that the technician reported that we were not home. How does this work? Are they too lazy or did they just come to visit my house! This is the last damn straw, if the line is not moved by the 28th i will cancel my subscription permanently with them </p>
Hi quintinl95,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi quintinl95,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
It has been two days and still no feedback as promised, reference number gived does not even exist, this is pathetic service.
It has been two days and still no feedback as promised, reference number gived does not even exist, this is pathetic service.
Official private business reply:
Hi quintinl95,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI **********
Regards
Launa
Telkom Social Media Team
Reference number does not exist and no feedback was given, no help and no solution as this is just automated i assume, pathetic service.
Official private business reply:
Hi quintinl95,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI **********
Regards
Launa
Telkom Social Media Team
Reference number does not exist and no feedback was given, no help and no solution as this is just automated i assume, pathetic service.