MI
Mohamed I

1 reviews | Active since Apr 2012

02 Oct 2015, 07:44

TELKOM LINE MOVE POSTPONED AGAIN

25th August: I contacted Telkom to move my line to my new address. I was advised that the lines were down and had to call back.<br> <br> 1 Sep: I have already moved to a new apartment and the line was scheduled to be installed on the 1st October<br> <br> 30 Sep: Line move postponed again to 23rd October. Currently holding on the phone for 35mins to escalate. <br> <br> I am without internet at my new address, which I am paying for, I need my line installed immediately and not postponed again

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Replies (1)
Telkom
Telkom's reply02 Oct 2015, 08:35
Official
Hello moe46664,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM151665

Regards
Luleka
Telkom Social Media Team

Best regards,