Telkom Line Move

Contacted Telkom on the 19th of September to move my existing line to the resident, the new place is in the same complex I am staying in now. Got an sms from Telkom confirming that the line will be installed on the 3rd of October but no technician pitched. Phone Telkom and they said that the technician will come the next day. He never pitched. Contacted Telkom again and spoke to one of the managers and they said that they "escalated" my issue and that OpenServe will be in contact. Thursday a lady from OpenServe contacted me and said that she will be handling my issue and that a technician will come out Friday the 6th of October, No one pitched again. Received sms from telkom over the weeken stating that my line is scheduled to be installed Tuesday the 10th of October, and again no one pitched. Contact Telkom again Tuesday 10 October and Telkom said that the technician called me on my cellphone, which was not the case. Telkom said the OpenServe is responsible for the line installation and gave me their number with a ref number. I contacted OpenServer and a useless call center person answer, proceeded to tell him what was going on and gave him the line number. He then said that he OpenServe cannot do anything about the line and that I should call Telkom.

Telkom is so useless, I have ordered the line to be moved long a ago and it is 4 weeks later and no line was installed.