Telkom line instalation
<p>I app**** for a new line instalation early in December 2016, i was given a date of the 28th of december wich was okey as the waiting period was 3 weeks as it was expaind to me. The morning of the 28th i received a sms from telkom that informed me that the work load was to much for the technition and that the date would be the 9th of January. I then called in and they moved it again to the 3rd of january, this morning again telkom sent me a sms telling me that the work load is to much. I would just like to know why they accept work and let me know they cant make it the morning of the installation after i have taken leave to be at home and still they dont pictch up and when you contact them they keep you on hold for up to an hour and then just drop the phone</p>
Dear Launa thank you for your reply it happend again today i waited the whole day for the technitian and again no one pitched up im really sick of telkom's stories they are waisting my valuable time by having me sit @home the whole day and then just dont pitch im going to go to the media with this telkom has no client service and the opperators in the call centre does not have a clue on what theyre job requires them to do they just drop my calls every time i call in and i have to wait on the line for more than 30 -45 minutes
Your immediate attention would be appreciated
Kind regards mr A.G Knoetze
Dear Launa thank you for your reply it happend again today i waited the whole day for the technitian and again no one pitched up im really sick of telkom's stories they are waisting my valuable time by having me sit @home the whole day and then just dont pitch im going to go to the media with this telkom has no client service and the opperators in the call centre does not have a clue on what theyre job requires them to do they just drop my calls every time i call in and i have to wait on the line for more than 30 -45 minutes
Your immediate attention would be appreciated
Kind regards mr A.G Knoetze