1 reviews | Active since Jul 2017

26 Jul 2017, 12:23

Telkom line has been down since 02 May 2017

<p>POOR SERVICE! CANNOT GET ANSWERS</p>

0
Replies (3)
's update03 Aug 2017, 11:07
Reviewer Update

If cable theft is an ongoing issue in certain areas that affect business, why is it that TELKOM who is supposed to be a "leading company" in the telecommunications industry cannot investigate alternative solutions to telecommunications in these areas. Businesses are without telecommunications for months on end and telkom continues to collect the rentals on lines and equipment for the time periods where there was no service. Because of telkom's poor service and not answers when you call their call centres, we are losing out and working in the Non Profit Sector and still be seen as a business our loss is even greater. Not only to the organisation but to the beneficiaries we are called to service.

's update03 Aug 2017, 11:10
Reviewer Update

Telkom signals and coverage not reliable and at times non existant.

's update04 Aug 2017, 09:43
Reviewer Update

NO RESPONSE FROM TELKOM EVEN THOUGH WE ARE AN ESSENTIAL SERVICE

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Fault Information
We are aware that your line is currently down and we are working hard to get this up and running shortly.
Date reported: 2017-07-10 14:34
Reference number: 7399