EL
Emil L
1 reviews | Active since Nov 2010
05 Mar 2016, 20:24
Telkom line faulty
My phone line and ADSL have been down since 14:00 today (Saturday) . To report it to the 10210 number is useless as you are informed about 'high volumes' of calls as soon as you dial the number. This effectively means that nobody is on duty and you will \hold waiting\" until Monday morning ... Useless lot!!!!"
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Telkom's replyOfficial
05 Mar 2016, 20:54Hello elangeve,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply05 Mar 2016, 20:54
Official
Hello elangeve,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team