Telkom - Line fault

My ADSL line has been offline for the last week, they say it's a fault in the area.<br> So for a entire week that my line has been off they are still going to be billing me which is highly unprofessional.<br> How can they bill me if it's NOT my fault that they have a fault on their side and they taking their time to fix it.<br> I got a sms that the line has been fixed but still it's offline. If this line is not fixed by Wednesday then I will be cancelling my contract with Telkom and I will be going with Bitco or someone else that already has their infrastructure in place and is working.<br> Where in your life do you pay for something but get nothing in return???Only when you are being ****med.<br> So in essence Telkom is ******** people with their bad service and making you the end user pay for their stuff-ups.<br> <br> <br>