LW
Louis W

1 reviews | Active since Feb 2014

07 Sept 2016, 17:16

Telkom line down AGAIN

<p>Hello Peter</p> <p>My Telkom/ADSL line is down again, 4th time this year. 3 days now. I have logged a new fault 106CTZ060916, copuple of days ago, but have had no response or feedback.</p> <p>Can you kindly assist.</p> <p>Thanks, Louis</p>

0
Replies (3)
Telkom
Telkom's reply08 Sept 2016, 09:03
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

LW
Louis W's update12 Sept 2016, 11:02
Reviewer Update

Hi Moenieb

My line is still down, it has been a week now. Reference: AI **********

Can you kindly assist.

regards, Louis

LW
Louis W's update19 Sept 2016, 15:47
Reviewer Update

No response from Moenieb.

My line is still down, 2 weeks now.

I have received no formal response w.r.t when the fault will be repaired, or why it went down.

Telkom, ANY feedback will be most highly appreciated.

Frustrated, Louis