Telkom line down AGAIN

My Telkom landline, with associated ADSL, is down AGAIN. This is the 4th time this year. It was down the entire August, and only through HelloPeter did I get resolution around the end of August. <br> Now, after 3 weeks of being up, its down AGAIN. I cannot continue to operate like this, trying to run a business from home.<br> Fault logged 980CTK210915.<br> Please resolve this as a matter of GREATEST urgency.<br> <br> Louis