MA
Mujaheed A

1 reviews | Active since Dec 2017

18 Dec 2017, 11:21

Telkom line down

My Telkom line and a few neighbors lines has been down for over 2 week, I've escalated it a few times, but still no show,

This is a very poor service,

I've been told I can transfer over to a look a like wireless line, although telkom has no devices in stock and cannot give an estimate time for new stock, seems their planning is very bad.

Thank Jd Abader

0
Replies (1)
Telkom
Telkom's reply03 Jan 2018, 08:18
Official

Good day Jydieguy247,

Thank you for making contact with us.

The fault is now with the dispatch centre and has been escalated, requesting that a technician urgently attend to the fault. No ETR is available as yet.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,