TELKOM LINE DISCONNECTED WITHOUT PRIOR NOTIFICATIO

Our Telkom wifi/lines were disconnected exactly 1 min after I received their first and ONLY notification(sms)on 20/01/16. <br> We subsequently paid and now have to wait 72 hours for reconnection which is UNACCEPTABLE . Telkom never even allowed us to do payment shortly after their sms as I only then realized that I , in error paid cellc instead of Telkom in Dec 2015. I've also emailed the proof to '8ta Collections Benoni' but feel its unfair to wait this long for reconnection.<br> <br> Our account number is ***.<br> <br> Your URGENT Intervention will be highly appreciated.<br> <br>