Telkom line dead for more than a week

Item: Telkom
Rating: 2
Author: Bets M

I have been struggling to get Telkom to sort my line out for more than a week. Fault Reference number : 222CTZ081215. I have tried many different avenues to get this service restored but to no avail. This is very poor and pathetic service. Telkom takes my money but they do not provide the service. Can my line please be restored and can I have a refund for the period that my line was down?

Helpful (0)

Replies (1)

Telkom's replyOfficial

14 Dec 2015, 19:32

Hello BetsMc,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178300.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply14 Dec 2015, 19:32

Official