Telkom Line DEAD again

<p>Our Telkom lines are dead (3rd time this year). Nobody at telkom can confirm what is the problem this time. I run a small business from home and everyday without the phone and internet means no money for us especially over month end. Things like cable theft happens and I understand that but Telkom must tell us what is going on in order for us to find a way forward.</p> <p> </p> <p>Also Telkom don't assist private people with a call forwarding option when the lines are dead. I have to pay for call to be forwarded to my cell phone. This is unacceptable </p>