JS
Jan S
1 reviews | Active since Mar 2009
23 Feb 2016, 09:09
Telkom line - dead AGAIN
My Telkom line is dead yet again (10CTK190216). Since the start of 2016, I have only had 3 weeks of service. Yet Telkom is quick to send bills for non existing services.<br> It feels asif my whole existance at this stage is either to contact Telkom to get service or fight Telkom on bills for services not rendered.<br>
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Telkom's replyOfficial
23 Feb 2016, 10:34Hello jansteyl,
The fault reference number 10CTK190216 has been caused by theft of the cables.
Unfortunately because the cables has to be replaced it does take longer than a normal fault to repair.
We have sent a request for a possible estimated time of repair and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
The fault reference number 10CTK190216 has been caused by theft of the cables.
Unfortunately because the cables has to be replaced it does take longer than a normal fault to repair.
We have sent a request for a possible estimated time of repair and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply23 Feb 2016, 10:34
Official
Hello jansteyl,
The fault reference number 10CTK190216 has been caused by theft of the cables.
Unfortunately because the cables has to be replaced it does take longer than a normal fault to repair.
We have sent a request for a possible estimated time of repair and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
The fault reference number 10CTK190216 has been caused by theft of the cables.
Unfortunately because the cables has to be replaced it does take longer than a normal fault to repair.
We have sent a request for a possible estimated time of repair and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.